Refund policy

Due to the nature of our food products, all sales are final. We do not accept returns or exchanges on opened or used items.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the item
  • Photos of the packaging

Once reviewed, we may offer:

  • A replacement
  • Store credit
  • A refund (if approved)

Non-Refundable Items

We cannot accept returns for:

  • Opened food products
  • Used items
  • Products damaged due to improper storage after delivery

Contact Us

For assistance, contact:info@chinnyskitchenco.com