Refund policy
Due to the nature of our food products, all sales are final. We do not accept returns or exchanges on opened or used items.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging
Once reviewed, we may offer:
- A replacement
- Store credit
- A refund (if approved)
Non-Refundable Items
We cannot accept returns for:
- Opened food products
- Used items
- Products damaged due to improper storage after delivery
Contact Us
For assistance, contact:info@chinnyskitchenco.com